Terms & Conditions

FOR HIKES

 TAKE A TRIP PRO  TERMS AND CONDITIONS / RSVP POLICY & PARTICIPATION STATEMENT

 

  • By booking on Take a Trip Pro event you confirm that you are participating in any activities of your own accord, entirely at your own risk & expressly accept that Take a Trip Pro or the organisers have any responsibility or liability for loss or injury, you understand that you are empowered to ask questions about the event and your suitability to take part, you confirm you are fit, have no pre-existing medical conditions which will affect your suitability to participate in the chosen activity, You will inform the event host of any medication you are taking and required quantities. You agree to first aid treatment being carried out by the event host. You accept that there are risks involved and activities may be dangerous and could result in serious injury or death, you are responsible for your own actions or involvement. If you are bringing along additional attendees itis your responsibility to make sure they have also read and understood the terms and conditions and participation statement.
  • You agree that Take a Trip Pro bears no responsibility for the accuracy of information regarding public transport costs, times and conditions of carriage or statistical, technical or safety specifications regarding equipment, facilities, timings or costing either on its own or others websites or documentation.
  • Though Take a Trip Pro will endeavour to offer what it believes to be accurate information at the time of publication for any meetup, you agree that it is ultimately the responsibility of each participant or spectator to satisfy themselves of any accuracy of the information directly with third-party facilities, enabling companies or persons.
  • Your booking, payment, actual or intended participation also indicates your agreement that Take a Trip Pro organisers reserve the right to change at any time & without prior or written notice the start, finish, duration, location, terms for any meetup or transportation it provides wherever the event organiser deems it, without a necessity to make refunds for doing so.
  • It is your responsibility to inform the event organiser about any relevant health condition & to ensure you’re personally satisfied with any agreed actions relating to it. We recommend you take out appropriate insurance for any activities/travel that you engage in.
  • If you attend a trip it is your responsibility to read the kit list thoroughly and the event organiser has the discretion to turn away any person who does not attend with suitable clothing or equipment.
  • It is your responsibility to inform the event organiser about any relevant health condition including asthma, epilepsy or diabetes & to ensure you’re personally satisfied with any agreed actions relating to it. 
  • For safety reasons take note of the event organisers phone number
  • You agree that any photos taken during a Take a Trip Pro Ltd event that are posted on a Take a Trip Pro Ltd administered website, can be copied and used by Take a Trip Pro Ltd administrators on other websites or for promotional purposes.

     

1. PARTIES

  1. Your contract is with Take a Trip Pro Ltd, whose registration number is 11359505 Companies House and registered office is at 46 Pirbright Rd, SW18 5LZ London. The Take a Trip Pro Ltd are hereinafter referred to as ‘the Company’ or ‘we’ in respect of these Terms and Conditions, which apply to all of the tours in our brochure and on our website.
  2. The Client or ‘you’ – The person whose details appear and who submits this booking form. You confirm that you have authority to sign on behalf of all other people within your group, for whom you will be responsible for in accordance with these Terms and Conditions.

2. THE CONTRACT

  1. The Contract comprises: a) These Terms and Conditions, b) The specific itinerary for the tour on which you have booked, 3) the application booking form, all of which are hereby incorporated into and shall constitute the entire contract made between the Company and the Client. Where there is a discrepancy, these Terms and Conditions will prevail.

3. THE BOOKING FORM AND DEPOSIT

  1. To make a booking for an escorted tour with the Company the Client must complete an excel form and pay the tour cost per person, whichever is specified by the Company.
  2. The Contract between the Company and the Client will come to effect and be binding on both parties with effect from the date that notification of the acceptance of the deposit has been sent by the Company to the Client.
  3. We reserve the right for whatsoever reason to return the deposit to you and refuse acceptance of your application for booking at any time, including after the commencement of the tour, subject to as otherwise expressly provided within these Terms and Conditions.

4. BALANCE OF PAYMENT

  1. The Client will pay the balance of the tour price and any visa cost (where applicable) no less than 30 days before the Departure Date. If the booking is made less than 30 days before the relevant Departure Date the Client must pay the tour price in full on booking.
  2. In the case of international payments the Client will ensure that the full GBP Sterling amount is received by the Company after all bank charges and any interest rate fluctuations have been levied.

5. FAILURE TO PAY THE BALANCE OF PAYMENT WHEN DUE

  1. If the balance of the monies due from the Client to the Company is not paid 0 days prior to departure, we will treat the Contract as cancelled by the Client and retain the deposit.

6. DATE OF DEPARTURE

  1. The Date of Departure is the date of commencement of the tour

7. PASSPORTS, VISAS AND HEALTH MATTERS

  1. Medical vaccinations, passports, visas etc. are entirely your responsibility and must be arranged prior to departure. We take no responsibility for cancellation of your trip in the event that you are not allowed to fly, or continue your tour. If you are unable to travel due to not being able to obtain (or not having) the appropriate visa we reserve the right to retain the cost of the trip.
  2. You must ensure you are medically fit to travel and participate in the tour. We accept no responsibility for any losses you incur or any element of the tour that you are unable to participate in, on account of your health or fitness. It is your responsibility to ensure that you research your intended destination(s) and activity/(ies) to determine whether you are able to participate and that you are at the required fitness level to undertake the tour.

8. CANCELLATION BY THE CLIENT

  1. The Client acknowledges that payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration etc., and that the Company will have incurred the largest part of its costs before the actual Date of Departure. Cancellation by the Client must be in writing.
  2. Deposits are non-refundable. If you cancel your booking, cancellation charges will be imposed as shown below
    1. 20 days or more prior to departure – loss of deposit
    2. 89-46 days before departure – 60% of tour cost
    3.  Less than 46 days – 100% of tour cost
    4. All cancellations must be in writing & email to dorotka1m@gmail.com and be made by the person who submitted the booking form
  3.  After the Departure Date, no refund for any unused portion or part of the tour or services to be provided will be given. If the Client of their own volition makes any alteration to or departs from, any portion of part of the tour, such alteration or departure will be entirely at the Client’s expense and liability and the Client will forthwith communicate in writing the reason for leaving to the tour guide.

9. CANCELLATION BY THE COMPANY

  1. The Company reserves the right to cancel the Client’s tour, however, the Company will normally not do so unless forced to do so by virtue of unforeseen circumstances such as flight cancellations, civil or political unrest or ‘force majeure’ or on group tours where minimum numbers have not been reached, or other matters it could not foresee or prevent.
  2. In the event of cancellation caused by unforeseen or uncontrollable circumstances such as flight cancellations, civil or political unrest, ‘force majeure’, or human or manmade disaster, the Company will endeavor to reimburse any monies that it can retrieve from its suppliers.
  3. In the event of cancellation caused by a group not reaching minimum numbers (an amount which will be determined by The Company), then the Company shall notify the Client not less than 10 days prior to departure that the minimum numbers have not enrolled and the tour is cancelled, in which case we will offer you an alternative tour of an equivalent or lesser price. If this is not acceptable, the payments made to the Company in respect of the tour shall be reimbursed. The Client may upgrade to a more expensive tour if available, subject to the Client paying the difference in price.
  4. In the event of any cancellation, the Company will not accept liability for any consequential expenses that the Client may incur as a result of cancellation or for any other loss or damage howsoever caused arising out of cancellation. In all cases it is up to the Client to have suitable insurance to cover any additional losses not covered by the Company’s policy of reimbursement due to cancellation and to have booked flights that are sufficiently flexible to accommodate change/cancellation.

10. FOREIGN AND COMMONWEALTH OFFICE ADVICE

  1. The Client acknowledges that they are responsible to make themselves aware through Foreign Office advice, State Department warnings and any other sources available to them in regard to the safety of the countries and areas in which they will be travelling and to make their decisions accordingly.
  2. Whilst we will do our best to inform clients of relevant changes to the FCO Travel Advice (www.fco.gov.uk), it is up to the Client, and not the Company, to know what the FCO travel advice to a certain country, or region of a country, is and to be adequately insured to travel there. The Company accepts no liability if the Client a) chooses to cancel a booking because of FCO advice or b) is not adequately insured to travel. [Omitted]

11. CHANGES BY THE COMPANY

  1. It is unlikely that the Company will have to make any changes to our published itineraries, but the arrangements are planned many months in advance. Occasionally changes may occur without prior notice for reasons over which we have no control. The Company reserves the right to make changes without prior notice at any time, both before and during the tour. It is agreed that a published itinerary constitutes only an indication of what the tour is planned to accomplish and is not to constitute a contractual obligation on the part of the Company,. ? We need to be able to change itineraries before and during tour.
  2. The Client agrees that the nature of the tours offered by the Company require a degree of flexibility and that the contents and timings of the tour (including the arrival time at the tour’s destination, changes in route or method of transport) may be materially and consequentially effected as a result of ‘force majeure’, weather, local political conditions, man made or natural disasters (including landslides, quakes and severe flooding), strikes, entry or border difficulties, mechanical breakdowns, flight cancellations, sickness or other unforeseen circumstances. You agree to accept this flexibility and to accept that we cannot be held responsible for delays and alterations in the schedule, or for expenses incurred as result of any delay or alterations arising from any such circumstances over which we have no control.
  3. When a major change becomes necessary before the tour departure notification of such alterations will be sent to the client’s last known address (email or postal) as soon as the Company becomes aware. The Company will in its sole and absolute discretion (acting reasonably) decide what constitutes a major change of itinerary, and the Client agrees to accept the same.
  4. If a major change to an itinerary is necessary prior to commencement of the tour – including a date change – the Client will have the choice of either accepting the change of arrangements, taking another available tour from the Company, or cancelling the tour and receiving a full refund provided that the major change is not due to flight cancellations, civil or political unrest or ‘force majeure’ or any other reason beyond the control of Company, and provided they do so within 21 days of notification.
  5. The Company reserves the right to alter itineraries after departure, without refund if it is believed by the Company to be in the interest of the Client to do so. If an itinerary has to be changed during a tour, the Company will decide the new itinerary. The Company should in its sole and absolute discretion decide what constitutes a major change of itinerary (and the Client agrees to accept the same). Should a Client choose not to participate in the revised itinerary and cancel the tour, reasonable help will be given to facilitate their return to the place of origin of travel, but no refund or compensation will be payable in respect of any unused hotel accommodation or any other services on a tour.

12. COMPANY AND CLIENT RESPONSIBILITY

  1. The Client’s booking is accepted on the understanding that they realise the potential risks and hazards that can be involved in tours of the kind provided including injury, loss or damage to property, discomfort and inconvenience. The Client also accepts that they may travel to remote areas where possible problems may include: forces of nature, terrorism, civil unrest, war and accidents. The Client also accepts any risks associated with altitude, illness, disease and physical exertion knowing that access to evacuation and/or suitable medical supplies and support may not always be available and is likely to take a considerable amount of time and use wilderness extraction techniques.
  2. Mode of Transport: For each tour the Company will use locally arranged transport including jeeps, coaches, trains, buses, river craft or helicopters as shown in the specific tour itinerary.
  3. The Client agrees that the obligation of the Company to the Client is to use reasonable skill and care to select competent, independent sub-contractors to provide reasonable transport given local conditions and any other services related to the Tour and to exercise reasonable care in selecting such suppliers.
  4. The Client’s booking is accepted on the understanding that safety standards in the developing world and other countries are not the same as in the UK and facilities such as vehicle safety belts are often not available.
  5. Accommodation: We take reasonable care to provide interesting and safe accommodation; however the Client’s booking is accepted on the Client’s acceptance that safety standards in the developing world and other countries are not the same as in the UK and facilities such as fire escapes are often not available, as they are not required by the local standard.
  6. The Company does not accept liability for compensation should there be no fault on the part of the Company or its suppliers and the reason for the improper performance of the tour arrangements was either the Client’s fault, the actions of  someone unconnected with the tour arrangements or could not have been foreseen or avoided by the Company or its suppliers even if all due care had been exercised. Where the Client does suffer personal injury or death as a result of an activity forming part of the tour arrangements booked with the Company, the same conditions shall apply.

13. LIMITATION OF LIABILITY

  1. Our responsibility does not start until you meet the group at the designated start point overseas; usually the airport in the city at the start of the trip. We are not responsible for any additional expenses incurred by you in getting to the meeting point.

14. TRAVEL INSURANCE

  1. The Client will effect and maintain sufficient and appropriate cancellation, curtailment, medical expenses and third party liability insurance in respect of the Client and dependent relatives, and insurance to cover loss of, damage to or theft of the Client’s baggage, no later than the date on which the balance payment is due. The tour is a journey of a hazardous nature and the Client must be satisfied that such insurance fully covers all personal requirements including medical expenses, repatriation, helicopter rescue and air ambulance in the event of accident or illness.
  2. The insurance policy and the receipt of premiums paid there under will be produced to the Company prior to departure and to the tour guide on day one of the tour. If you join the tour without adequate insurance you may not be allowed to continue, with no right to refund. If circumstances give rise to a claim the Client will forthwith pursue his remedies under such policy/(ies).
  3. The Client will also produce to the Company prior to departure the details of the name, address and telephone numbers of their next of kin or persons to be notified in the event of an emergency.
  4. The insurance cover should extend for the planned duration of the tour and at least an additional day.

15. ACCEPTANCE OF RISK

  1. The Client acknowledges that there is a significant element of personal risk in participating in the tour. The Client accepts and consents to the personal risks inherent in the implementation of this Contract, and accepts the limitations of the Company’s liability set out herein as being reasonable. The Company reserves the right at any time to require the Client to produce a doctor’s certificate certifying that the Client is fit to participate in the tour.

16. COMPANY TOUR LEADER

  1. The Company will appoint the Tour Leader(s) who will represent the Company. The identity of the Tour Leader(s) shall be communicated to the Client orally forthwith upon the first meeting of the commencement of the Tour, and that by continuing on the Tour, the Company and the Tour Leader(s) shall be free to assume that the Client is fully aware of the Tour Leader(s) identity and shall accept all instructions given and requests made by the same which in the Tour Leader(s)’ sole and absolute discretion are necessary or appropriate in pursuance of the Tour. The Client agrees to accept the decisions of the Tour Leader who shall have absolute discretion and authority to secure implementation of the Company’s obligations under the Contract.
  2. If your physical condition or behavior is such as to affect the well-being of yourself or other members of the group, and/or if you are being obstinate or in any way, in a Tour Leader’s sole and absolute opinion, affecting or potentially affecting another Client’s enjoyment of the tour, you may be asked to leave the tour without any right to refund.

17. COMPLIANCE WITH LEGISLATION

  1. The Client will comply at their expense and their liability with all legislation, visa requirements and immigration, customs and foreign exchange regulations of the countries visited. Should there be any failure to comply or any contravention by the Client of such laws, requirements or regulations, subject to the provisions of these Terms and Conditions, the Company shall have the right to require the Client to leave the tour without recourse to refund or other compensation.

18. COMPLAINTS

  1. We will always endeavor to resolve a complaint as it arises. In order to do this, we need to be made aware of the complaint. The Client agrees to the following procedure:
  2. The Client will ensure at the earliest opportunity any perceived failure in the performance, or improper performance in the Contract, whether by the Company or its suppliers, is communicated to the Company’s Tour Guide. The Company and the Client will then make prompt efforts to resolve the complaint.
  3. The Client agrees to give written details of any unresolved serious complaint to the Tour guide.
  4. In the event that the complaint remains unresolved then the client agrees to set out their complaint in writing to the Company within 7 days of completion of the tour.
  5. The Client agrees that these provisions are reasonable and that any failure by the Client to comply with them will, at the Companies discretion, exclude any rights arising out of the Contract.

19. GENERAL CONDITIONS

  1. No person, save with the express permission in writing of a Director of The Take a Trip Pro Ltd, has the authority or is empowered to waive or vary any of the Contract.
  2. The Client acknowledges that prior to Contract they have been given general information on passport and visa requirements for the tour and of the health formalities required, and knows of no reason that would cause the client to be unable to comply with these requirements.
  3. The invalidity, illegality or unenforceability of any clause within these terms and conditions shall not affect the continuation in force of the remainder of these terms.
  4. The Contract shall be construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the English Courts to settle any disputes, which may arise out of or in connection with the Contract.

20. PHOTOS

You agree that any photos taken during a Take a Trip Pro Ltd event that are posted on a Take a Trip Pro Ltd administered website, can be copied and used by Take a Trip Pro Ltd administrators on other websites or for promotional purposes.

21. FURTHERMORE, TAKE A TRIP PRO LTD RESERVES THE RIGHT TO UPDATE AND MAKE CHANGES TO THIS DISCLAIMER AT ANY TIME.